Communications Assistant

MAD Brussels, the centre for fashion and design, is looking for a Communications Assistant to strengthen its Communications and Events team.

MAD Brussels is a non-profit organisation located in the heart of the Belgian capital. As a dynamic centre, it promotes innovation, collaboration and creativity within the fashion and design sectors. It brings together emerging talent and established designers, providing a space for exchange and experimentation. MAD Brussels supports aspiring entrepreneurs through a comprehensive mentoring programme tailored to their field of expertise. It also offers designers a platform to showcase their work and vision, push boundaries and expand their international networks. Through individual sessions, designers also have the opportunity to connect with industry professionals. MAD Brussels’ mission is summed up in its slogan: “We inspire, connect & guide.” With a forward-thinking vision and a strong focus on talent development, MAD Brussels contributes to the growth and visibility of Brussels’ fashion and design sectors.

MAD Brussels is located at Nieuwe Graanmarkt 10, 1000 Brussels, where activities and exhibitions are regularly organised. MAD Brussels also operates an incubator at Gierstraat 4, 1000 Brussels, which provides creative entrepreneurs with workspace and a production studio.

General job description

Position: Communications Assistant
Start date: December 2026
Contract type: Permanent contract
Location: MAD Brussels, Nieuwe Graanmarkt 10, 1000 Brussel

As Communications Assistant, you will be part of MAD Brussels’ Communications and Events team. You will work closely with the Artistic Director, the Communications and Events Manager and your colleagues within the team, which consists of the Press Communications Officer, the Production Officer and the Reception Officer.

In collaboration with the Communications and Events Manager, you will contribute to the development and implementation of the overall communications strategy. You will be responsible for carrying out the communications plan in line with MAD Brussels’ overall vision and mission. Drawing on ideas and input from the various departments, you will create content tailored to MAD Brussels’ different communication channels.

MAD Brussels adopts a 360-degree communications approach. As Communications Assistant, you will manage the website, ticketing system, newsletter and various social media channels. You will plan and develop tailored content across a variety of formats, including text, images, video and print.

You are organised, independent and proactive, with a keen eye for detail. You are familiar with social media platforms such as Instagram and TikTok and keep up to date with the latest trends in digital communications. You enjoy writing and know how to adapt messages effectively to different audiences, formats and communication channels.

Specific responsibilities

— Coordination and implementation of the communications plan, in collaboration with and under the guidance of the Communications and Events Manager;

— Maintaining and updating the MAD Brussels website: liaising with the web designer, writing web copy, creating, updating and translating pages;

— Administration of the ticketing system for exhibitions: setting up ticket shops, managing registrations, analysing statistics and reporting;

— Handling MAD Brussels’ social media channels (Instagram, TikTok, Facebook, LinkedIn, Vimeo):

• Content creation tailored to the different audiences and channels of MAD Brussels (text, images and video);

• Making graphic edits using social media templates in line with MAD Brussels’ visual identity;

• Creating, monitoring and analysing advertising campaigns;

• Handling the different accounts and community management. Responding to questions, engaging with the target audience and analysing statistics;

—  Coordination of MAD Brussels’ general newsletter;

• Content creation tailored to the different MAD Brussels newsletters (research, topic selection, copywriting and layout);

• Scheduling and sending newsletters and invitations;

• Maintaining the database and the Mailchimp platform, including creating contact lists and analysing statistics.

— Carrying out basic graphic design tasks:

• Designing and laying out communication materials using existing templates, in accordance with MAD Brussels’ visual identity;

• Working with Adobe and Microsoft software;

—  Basic video editing for MAD Brussels’ digital communication channels, including social media, digital displays and exhibition video content;

—  Handling the general inbox associated with the general email address contact@mad.brussels:

• Responding to enquiries and forwarding them to the relevant internal teams;

• Liaising with reception regarding visits, deliveries and other practical matters;

—  Creative and inclusive writing tailored to the different target audiences and communication channels of MAD Brussels. Translating general and business communications into French and English.

Candidate Profile

—Degree in communications, digital media or marketing. A degree in graphic design is an asset;

— No prior experience is required. Previous experience in a communications internship is an advantage;

— Excellent written and spoken French and English, with strong writing skills. A good command of Dutch is also require;

— Knowledge of and experience with various communication channels and digital tools, including websites and CMS platforms, Mailchimp, Instagram, TikTok, LinkedIn and Meta.

— Knowledge of and experience with various software applications:

• Adobe (InDesign, Photoshop, Illustrator, Premiere Pro)

• Microsoft (Word, Powerpoint, Excel)

• Video editing software (CapCut, Tiktok, Instagram)

• Keeps up to date with the latest trends in digital communications;

— Keeps up to date with the latest trends in digital communications;

— Well-organised and able to work independently, at both strategic and operational levels;

— Proactive, creative thinker who contributes ideas;

— Passionate about the creative sector;

— Strong attention to detail.

Interested?

Please send your application, CV and cover letter by email to: lore.detremmerie@mad.brussels by Sunday, 15 November 2026 (6 PM).

Timeline

— Application deadline: Sunday, 15 November 2026 (6 PM)

— First interview: 18, 19 & 20 November 2026

— Second interview and assignment: 25, 26 & 27 November 2026

— Start date: preferably in December, to be discussed depending on availability.